Account Information
The method and guidelines on opening, retrieving and confirming a Pinnacle account and password, including how to self exclude an account.
You must be at least eighteen (18) years old to open an account and play (or over the age of majority as stipulated in the laws of the jurisdiction applic...
Mon, 9 Sep, 2019 at 5:14 AM
Each client is allowed only one account. Duplicate accounts in the same name will be suspended.
Thu, 26 Oct, 2017 at 11:51 AM
By opening an account with us you will automatically gain access to the Internet’s leading online sportsbook and award-winning casino without the need to ...
Mon, 30 Oct, 2017 at 6:55 AM
When you completed the registration form an email was sent to the email address you provided with an activation link to complete the sign-up process. ...
Mon, 9 Sep, 2019 at 2:48 AM
If you have misplaced, or cannot remember your Pinnacle account password, please use the "Forgot Password?" option on the site. This option is l...
Thu, 16 Aug, 2018 at 9:45 AM
When setting a new password for your account, we encourage you to create a secure password. Your new password MUST: Be 8 characters long. Contain at...
Tue, 3 Mar, 2020 at 6:36 AM
To change your registered address or country of residence, you will need to go through our verification process. For a change of country of reside...
Tue, 15 Jan, 2019 at 6:55 AM
You will have been prompted to provide a Personal Security Question and Answer during the Sign Up process. You can change this information at any time by ...
Thu, 26 Oct, 2017 at 12:00 PM
The personal details allow clients to independently update their, phone number, security question and password. We recommend all clients use this feature ...
Tue, 10 Apr, 2018 at 6:23 AM
We do not offer internal customer account transfers.
Wed, 11 Apr, 2018 at 8:52 AM