Account Information
The method and guidelines on opening, retrieving and confirming a Pinnacle account and password, including how to self exclude an account.
One of the
security features is to automatically log off a
client once the account is dormant for a specific period of time. For additional secur...
Wed, 17 Aug, 2016 at 12:02 PM
To change the registered email address of your account, please contact our Customer Service Department using the email address currently registered to ...
Wed, 17 Aug, 2016 at 12:03 PM
If you did not receive the email including the email address verification link, this tutorial will help you to solve this problem. Please follow the instr...
Mon, 2 Dec, 2019 at 7:16 PM
There are several reasons that you may be experiencing difficulty in logging into your account. New account - not yet activated: If you have a newl...
Mon, 9 Sep, 2019 at 3:02 AM
We provide access and IP address information for your current and last login. You may use the My Account – Account Details menu option for the IP addre...
Wed, 11 Apr, 2018 at 8:53 AM
By clicking on your Sportsbook balance, or using the My
Account menu option there are a variety of reports available to review both wagering and non-wage...
Wed, 17 Aug, 2016 at 12:13 PM
To review your pending and graded bets for the last 24 hours, please use the options displayed in the screen once you access your account. You may access ...
Wed, 11 Apr, 2018 at 8:54 AM
In order to close or suspend your player account, please contact us with specific details and we will be more than happy to comply with your request. ...
Tue, 26 Jun, 2018 at 9:43 AM
We can place limits on the amount you are able to risk or lose. If you wish to add a Risk or Loss limit to your Pinnacle account, you must send your r...
Thu, 28 Mar, 2019 at 8:53 AM
The VIP code is a specific referral code. Any registering client who may have received this code can enter it in the available field. This VIP code is for ...
Mon, 19 Jun, 2017 at 7:26 AM