I forgot my password, how do I retrieve it? : Pinnacle

I forgot my password, how do I retrieve it? Print

Created by: Adrien Clark

Modified on: Thu, 16 Aug, 2018 at 9:45 AM

If you have misplaced, or cannot remember your Pinnacle account password, please use the "Forgot Password?" option on the site. This option is located on the Main page.

First, confirm your Client ID and email address and then your Security Question answer.

For your security, a new temporary password is created for your account. The temporary password is emailed to your registered email address. It may take up to 30 minutes to receive your temporary password email.

If you do not receive the temporary password in your inbox, please check the “Spam” and “Trash” folders.

Once you have your temporary password, please return to the site and use your Client ID and temporary password to create a new, permanent password.

Adrien is the author of this solution article.

Did you find it helpful? Yes No

How can we help you today?

I forgot my password, how do I retrieve it? Print

Related Articles