Payment FAQ
Yes. All funds deposited to an account must be sent and received in
the same name as the account holder. Funds received by us sent by someone othe...
Fri, 19 Aug, 2016 at 8:52 AM
When you register for a Pinnacle account, you will be asked to select your preferred currency. Please select carefully as it is not possible to change cu...
Sat, 15 Dec, 2018 at 9:11 AM
Yes, but only if your account has never been funded. Please contact our Customer Service Department by e-mail at customerservice@pinnacle.com including d...
Mon, 21 May, 2018 at 9:13 AM
If you have not done any transactions or previously funded your account, you can contact us and we will edit the currency of your Pinnacle player account. ...
Wed, 25 Jul, 2018 at 8:59 AM
The daily conversion rate used by Pinnacle is obtained from www.oanda.com.
The OANDA rate we use is the standard inter-bank rate. Pinnacle does not rece...
Thu, 14 Jul, 2016 at 10:21 AM
If you are having an issue accessing your Neteller account, we encourage you to contact them directly as we are not able to assist with this issue. Netell...
Tue, 22 May, 2018 at 11:27 AM