Thank you for contacting us.
I can confirm that your account has now been restricted in terms of deposits and wagering access with immediate effect.
In order for us to proceed with your request, we would need the time frame for the self-exclusion. You can choose between 6 months, 1, 3 or 5 years and Permanent.
As part of our exclusion process and our duty of care, we strongly urge you to exclude yourself from any other gambling services / websites you may use. There are software available to help block/filter these sites such as: www.netnanny.com; www.icra.org and www.cybersitter.com.
We would also like to take this opportunity to advise you of the trained consultants from gambling therapy - https://www.gamblingtherapy.org. who can offer advice on dealing with problems through gaming.
If we can be of any further assistance, please don’t hesitate to contact our friendly customer service department.