Thank you for getting in touch.
I can confirm that your account has now been restricted in terms of deposits and wagering access with immediate effect.
Could you be so kind to select your closure preference from the choices below please?
1. Self-Exclusion – Select if you need a break from gambling altogether.
2. Account Deactivation – Select if you simply need to take a break from our site.
Part of our closure process is to ensure the correct closure is applied to your account, to better protect you.
Please note that we have the option to have temporary and permanent when it comes to either of those selection, so kindly let us know. If it’s not permanent, we do have time frames to choose from, ranging from 6 months, 1,3 or 5 years.
In addition, it would be good for us to understand the reason why you are considering closing your account?
Please make sure you have read and understood the Terms & Conditions on the Responsible Gaming Page before you confirm your choice.
We look forward to your response.