Thank you for contacting us.
I’m pleased to confirm that we’ve received and acknowledged your request to set a Deposit Limit to your account.
As a responsible gaming operator, it is our duty of care to make sure our players are playing responsibly, safely and within their limits.
In order to move forward with your request, we have a procedure in place whereby you have to clarify the longevity of the time frame. Deposit Limits can be set for;
A. Daily
B. Weekly
C. Monthly
Please note that this limit will be recurring, meaning that it will be auto-renewed after the set period of time. Additionally, should you wish to increase this limit, there is a mandatory cooling off period of 72 hours from when the request is submitted for the new limit to be applied. If you wish to decrease your limit instead, it will take effect immediately.
Did you know you can also take control to protect yourself directly from our site? Simply click on Client ID and head to “My Account” section where you’re find our player protection tools by scrolling down that page our “Responsible Gambling Section” .
If you need any further help with this, please do not hesitate to contact our Customer Service Department.