Dear Client,
Many thanks for providing some of the requested documentation. However, we are unable to complete the verification process as the supporting documents are in XXXXX.
Please note that we do not support this language.
The documentation we requested should be submitted in one of our supported languages:
English
Chinese (Simplified)
Chinese (Traditional)
Finnish
French
German
Italian
Japanese
Korean
Norwegian
Polish
Russian
Spanish
Swedish
Alternatively, you may also provide us with the notarised translation of these documents in one of our supported languages.
We appreciate your cooperation, and thank you for being a valued customer of Pinnacle.
Kind regards
Customer Service Department
Pinnacle