Both Neteller and Pinnacle offer accounts in a selection of currencies. If your Pinnacle and Neteller account currencies match, your deposits and withdrawals will be processed directly in that currency. No exchange rates will be applied. For example, if your accounts at Neteller and Pinnacle are in Euro, all deposits and withdrawals will be processed in Euro.
However, if your Pinnacle account is in Norwegian Kroner, but your Neteller account is in EUROS, the funds are converted by Neteller using their conversion rate. If your Pinnacle account uses a currency not available at Neteller, your funds are converted by Pinnacle using the daily rate from www.oanda.com.
Please contact NETELLER.com directly for information to change the currency of your Neteller account or for information regarding the currency exchange rate they use.