Pinnacle

For Passport, Identity Card and Driving Licence we accept JPG, JPEG and PNG files. For Utility Bill, Bank Statement, Credit Card, Voided Check and Othe...

As part of our standard compliance regulations, Pinnacle is required to ensure that all clients have valid proof of identification and residency on file.

We complete the verification process by validating your account information such as your name, address, date of birth and other details. Depending on your c...

If your account is not verified, we reserve the right to suspend wagering or restrict account options on any account until the required information is recei...

If your account is suspended due to missing documents, you can still submit your documents for verification using the secure upload tool.

To verify your account, we need to have valid proof of identification and residency on file. Any of the following government-issued documents may be use...

All submitted documents will be stored on a secure file server using industry-standard strong encryption.  The encrypted files are only accessible by th...

The encrypted files are only accessible by the relevant department using a specially designed and secured access mechanism.

The main reason Pinnacle requires Credit/Debit card information is to protect the cardholder and Pinnacle from fraudulent transactions.  The information...

We complete the verification process by validating your Credit Card information such as front and back of your credit/debit card, ID and recent proof of add...