Transaction in processing status longer then 3 banking days : Pinnacle

How can we help you today?

Created by: Geena

Modified on: Mon, 8 May, 2017 at 11:25 AM

Please send to support@trustly.com, copy paymentoperations@pinnacle.com

DO NOT COPY ALLCSD@

Then release the ticket

Dear Trustly Support,

Please can you assist us in confirming the status of the following transaction, as our records show that we have not received a final status.

Customer name

Client ID (Pinny)

Transaction ID (Pinny)

Amount

Currency

Transaction ID – Trustly

Please send your reply to payments@pinnacle.com

Geena is the author of this solution article.

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